1. Definition of terms
Service — a set of software and hardware tools united by the domain name phd.com.ua, which provide interaction between users who have a common goal of creating, editing and other activities regarding works of an educational and scientific nature.
Customer (User) — an individual registered on the Service in accordance with the terms of these Rules, who searches for Authors using the Service.
Author (Author) — an individual registered on the Service in accordance with the terms of these Rules, who searches for a Customer using the Service.
Account — a unique name (login) and password for access to personal pages of the Customer within the Service.
The Administration performs the functions:
-
filtering incoming questions;
-
interaction with the Customer and the Author during work on the project;
-
resolving conflict situations during work;
-
forming a database of applications (questions);
-
controlling pricing for a specific service;
-
controlling the quality of service provision at all stages of assistance provision by the Author;
-
controlling timely payment for services;
-
and other functions necessary for the most efficient operation of the Service.
2. Main provisions
2.1. The Customer agrees to the terms of these Rules, accepts them and undertakes to unconditionally comply with them. Using the service is an automatic consent, which confirms acceptance of the terms of these Rules.
2.2. The Terms of Use and any changes to them shall come into force from the moment of their publication on the Service. Changes may be made at any time. The Customer confirms that when using the Service he is familiar with the Terms and accepts them.
2.3. The Service provides the Customer with access to the functionality of the Service without interruptions, excluding the time for carrying out necessary repairs and other work. The Administration is not responsible for delays, failures, unreturned or untimely delivered work, deletion or failure to save any user personal information.
3. Rights and obligations of the parties
3.1. Rights and obligations of the Customer
3.1.1. The Customer is responsible for the reliability and accuracy of filling out his profile, as well as all information posted by him on the Site.
3.1.2. The following are prohibited on the service:
3.1.2.1. Calls for a violent change or overthrow of the constitutional order or for the seizure of state power; calls for changing the administrative boundaries or state border of Ukraine, violating the order established by the Constitution of Ukraine; calls for pogroms, arsons, destruction of property, seizure of buildings or structures, forced eviction of citizens; calls for aggression or for the resolution of a military conflict.
3.1.2.2. Obscene direct and indirect insults to anyone, including those based on ethnicity, race or religion, as well as statements of a chauvinistic nature.
3.1.2.3. Offensive behavior and expressions towards the Administration and other users of the Service.
3.1.2.4. Placing by the Customer of orders and advertising for goods and services, Trojan horses, viruses, Internet worms, programs for hacking or unauthorized access to information, as well as other “hacker” programs that may harm software and / or components of information systems.
3.2. Rights and obligations of the Administration
3.2.1. The Administration determines the rules of conduct on the Service and reserves the right to require their implementation by users.
3.2.2. The Administration reserves the right to make changes to the Rules without any special notification to users of such changes.
3.2.3. The Administration reserves the right to make changes to the information published on the Service at any time.
3.2.4. The Administration has the right to send informational messages to Users exclusively within the framework of using the Service.
3.2.5. The Administration is not responsible for the reliability of the information published within the Service and / or the correctness of the statements of its users.
3.2.6. If the User does not agree with the decision of the Administration, he has the right to write a letter justifying his disagreement to the address of the Site Administration.
3.2.7. The Administration may deprive the User who violates the terms of the Rules of using the Service of the right to use the Service.
3.2.8. The Administration has the right to block or delete the User’s account, as well as prohibit access using any information to the Service, block the possibility of communication with the User, and delete any User content without explanation, including in any of the following cases:
-
violation by the User of the terms of the Agreement or the terms of other documents stipulated by the Agreement.
-
commitment by the User of actions that have led to or are capable of causing damage to the business reputation of the Service.
-
receiving a significant number of complaints from other users.
-
providing false information in a public profile.
-
publishing personal correspondence with other users on publicly available resources.
3.2.9. The Administration reserves the right to advertise the services of the Service at its discretion by processing the content and displaying it on the relevant pages of the Service and its borders, with the right to structure, edit, integrate, divide, regroup, translate the text part of the content into other languages, etc. The Administration is not responsible for any errors, distortions, omissions, inaccuracies, deletions, defects of the content in connection with the translation of the text part of the content into other languages.
4. Consent to the processing of personal data
4.1. By posting his personal data on the Service, the Customer confirms that he does so voluntarily, as well as that he voluntarily provides them to the Administration for processing. If the Customer does not agree with the above conditions, he should not register on the Service or should immediately delete his account and use the Service exclusively for viewing.
4.2. The Customer has the right to:
-
know about the sources of collection, location of their personal data, purpose of their processing, location or place of residence (stay) of the owner or manager of personal data or give a corresponding instruction to obtain this information to persons authorized by him, except for cases established by law;
-
receive information about the conditions for providing access to personal data, in particular information about third parties to whom his personal data is transferred;
-
to access his personal data;
-
receive no later than thirty calendar days from the date of receipt of the request, except for cases provided by law, a response on whether his personal data is being processed, as well as receive the content of such personal data;
-
submit a reasoned request to the owner of personal data objecting to the processing of his personal data;
-
to submit a reasoned request for the modification or destruction of their personal data by any owner and administrator of personal data, if these data are processed unlawfully or are inaccurate;
-
to protect their personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision, as well as to protect against the provision of information that is inaccurate or defamatory of the honor, dignity and business reputation of an individual;
-
to file complaints about the processing of their personal data to court;
-
to apply legal remedies in case of violation of the legislation on personal data protection;
-
to make reservations regarding the restriction of the right to process their personal data when giving consent;
-
to withdraw consent to the processing of personal data;
-
to know the mechanism of automatic processing of personal data;
-
to be protected against an automated decision that has legal consequences for them.
4.3. The Administration processes only the Customer’s personal data that were posted by him on the Service. The Customer’s personal data is processed using the software, hardware and technical means of the Service.
4.4. The purpose of processing the Customer’s personal data is to ensure the functioning of the Service and the further provision of services by the Authors.
4.5 The Service Administration undertakes not to transfer the personal data of the Authors to third parties, except as provided for by the current legislation of Ukraine.
5. Payment procedure
5.1. Use of the Service is free of charge, access to the Service is provided to all interested parties equally.
5.2. The Service Administration reserves the payment for services provided by the Authors.
5.3. By decision of the Service Administration, funds used to purchase a service on the service may be returned in cases specified in these rules.
5.4. In case of violation of the Service rules, funds used to purchase a service on the service are not returned.
6. Procedure for providing services
6.1. The Customer registers the order in his own account.
6.2. The Customer is obliged to independently determine the qualitative and quantitative characteristics of the task ordered from the Author. In the event of a subsequent change in such characteristics of the task, the provision of the service is possible only for an additional fee agreed upon by the Author.
6.3. The Customer’s acceptance of the proposal for the performance of services by the Author constitutes approval of the terms of the contract for the provision of services posted on the Service, to which the provisions of Article 633 of the Civil Code of Ukraine (public offer) apply.
6.4. Communication between the Customer and the Author is carried out using the personal manager of the Service.
6.5. The term of service performance is agreed upon by the Customer when registering the service.
6.6. The task is transferred to the Author for execution only after the funds for the Author’s services are reserved.
6.7. In the event of the need to correct deficiencies or rework the results of the service provided by the Author, the Customer is obliged to provide relevant comments in written / graphic form.
6.8. In case of need to correct deficiencies or rework the results of the service provided by the Author, the Service Administration is not responsible for the motivated and justified refusal of the Author.
6.9. The Service Administration is not responsible for the quality of the services provided, except for cases stipulated by these rules.
6.10. The Service is not responsible for violations of intellectual property rights that may arise in the process of providing
7. Technical conditions
7.1. Design of works by authors according to standard parameters: 14 point, Times New Roman, 1.5 spacing, unless otherwise agreed by the Parties.
7.2. Failure to provide methodological instructions (not attaching a methodical guide) for writing and designing the work is an expression of consent to perform the work according to the Author’s terms.
7.3. In case of discrepancies between the requirements in the order form and methodical guide, the Author independently chooses the requirements for performing the work.
7.4. The Customer has the right at any time from the moment of placing the Order to make clarifications and additions to the Order that do not change the scope of services provided.
7.4.1. Making clarifications or additions to the Order is possible only through the client’s account (Customer’s account).
7.4.2. If the scope of work has increased as a result of the additions made, the Author has the right to increase the term of execution, as well as proportionally increase the cost of the Order.
7.4.3. In case of disagreement of the Customer with the cost of the services provided by the Author for proofreading, the amount of the reserved payment for such services shall not be returned to the Customer.
7.4.4. The Customer has the right to continue cooperation with the Author for the initially agreed term and cost.
7.4.5. The Author provides proofreading services within a period of up to 5 calendar days.
7.4.6. The Customer is prohibited from independently correcting the result of the services provided by the Author
regardless of the stage of provision of services.
7.5. Uniqueness of the text.
7.5.1. The Customer independently specifies the required percentage of text uniqueness using the copy detection method.
7.5.2. The final verification of the uniqueness of the Author’s works is carried out in the Plag system, unless otherwise stipulated by the Author or the Customer.
7.5.3. If the work will be checked for text uniqueness using the rewrite detection method, this must be additionally specified in the order requirements.
7.5.4. Increasing the percentage of uniqueness of the work from the initially stipulated or changing the system or method of checking for uniqueness is carried out by the Author for an additional fee.
7.5.5. The Service is not responsible for incorrectly specified by the Customer requirements for the level of uniqueness, similarity coefficient, or the need to use a system other than Plag for checking the uniqueness of the work, not stipulated in the application.
7.6. Procedure for submitting claims (clarifications and additions).
7.6.1. Claims regarding the quality of the work performed and the services provided by the Author are accepted for consideration within 45 days from the moment of receiving the result specified in the Customer’s application – by submitting it through the client’s account using the technical means of the Service by clicking on the “Finish” button.
7.6.2. Claims regarding the quality of the work performed are accepted for consideration in writing during the warranty period.
7.6.3. Claims are considered only if the Customer has a review of the scientific supervisor.
7.6.4. For submitting more than three claims, the Author has the right to demand an additional fee.
7.6.5. Claims submitted after the expiration of the period specified in clause 7.7.1 are considered by the Author with his prior consent and for an additional fee.
7.7. Term of provision of services by the Author.
7.7.1. The term of service performance by the Author begins from the moment of receipt of funds from the Customer, and not from the date of order placement.
7.7.2. The calculation of the term of service provision is suspended in the event of failure to reserve funds, failure to provide an agreed (approved) plan for the provision of services, or untimely response to the Author’s request.
7.8. The Service and the Author are not responsible for the actions and assessment of the Customer or third parties in relation to the final result of the services provided by the Author.
7.9. The Author may refuse to provide services if the Customer makes significant changes to the initial order or changes the terms of performance. The cost of previously reserved funds is not refundable and the Author has the right to pay in proportion to the services provided.
7.10. The Customer shall pay the Author in accordance with the services provided in proportion to the services provided in the event of cancellation of the application at the initiative of the Customer.
8. Procedure for considering disputes and liability of the parties
8.1. The Service Administration does not participate in disputes (including judicial ones) between the Users of the Service, as well as with the participation of third parties.
8.2. The Service Administration is not responsible for the quality of services provided by the Authors, except as provided for in these rules.
8.3. The Service Administration is not responsible for any possible damages and/or lost profits of users or third parties caused as a result of the use or inability to use the Service.
8.4. The Service Administration is not responsible for the actions of users or third parties that violate the current legislation of Ukraine.
8.5. The Service Administration is not responsible for the information and materials posted by Users within the Service.
8.6. The Service Administration does not guarantee, but undertakes to make every effort to ensure the error-free and uninterrupted functioning of the Service
8.7. The Author is responsible for all actions taken on behalf of the Author within the Service;
8.8. The Author is responsible for the quality and timeliness of the fulfillment of obligations assumed within the Service.
8.9. The Author is responsible for the security of confidential information used to access the Service.